Effective Date: SEPTEMBER 25, 2023
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Introduction
Welcome to Palenque Restaurant! At Palenque, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us in any way.
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Information We Collect
2.1. Information You Provide: We collect information that you voluntarily provide to us, including your name, email address, phone number, and other information you may provide when making a reservation or placing an order.
2.2. Automatically Collected Information: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, and device information, to enhance your experience and improve our services.
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How We Use Your Information
We may use your personal information for various purposes, including but not limited to:
3.1. Processing reservations and orders.
3.2. Sending you updates, promotions, and newsletters with your consent.
3.3. Improving our services and website.
3.4. Responding to your inquiries and providing customer support.
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Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services, such as reservation management and email marketing platforms.
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Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
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Security
We take the security of your information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction.
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Your Rights
You have the right to:
7.1. Access and review your personal information.
7.2. Correct inaccuracies in your personal information.
7.3. Withdraw your consent for marketing communications.
7.4. Request the deletion of your personal information, subject to legal requirements.
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Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the revised Privacy Policy will be effective from the date of posting.
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Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
palenquecolombianfood@gmail.com
Shipping and Returns Policy
At Palenque NYC, we are committed to providing you with the best shopping experience. Currently, we ship exclusively to the New York area (United States). Please note that we do not accept returns or exchanges. The return policy information provided here has been reviewed to ensure it aligns with the policy stated on our store.
For any questions, feel free to contact us. Thank you for choosing Palenque NYC!
